Sanctuary Group has many accreditations from a large number of organisations. Below are details of the accreditations we hold:

The Regulatory Judgements published by the Regulator of Social Housing give Sanctuary Group ratings for Governance and Viability of G1 and V2 respectively. This indicates that Sanctuary meets the requirements set out in the Governance and Financial Viability Standard and is in a strong and stable position.

The international rating agency Standard & Poor's has given Sanctuary a credit rating of A+ stable and Moody's Investors Service has given us an A2 stable rating.

IIP logo in black.

Investors in People

Sanctuary has Investors in People status. The Investors in People standard is recognised as the benchmark of how a business can improve performance through its people.

Disability confident employer logo in black.

Disability Confident Employer

Sanctuary Group is a Disability Confident Employer. This accreditation recognises our commitment to employ, retain and develop the abilities of disabled staff.

Finance Accreditations

Sanctuary Group has been awarded four prestigious finance accreditations: the Chartered Institute of Management Accountants (CIMA) Premier Partner; the Association of Chartered Certified Accountants (ACCA) Platinum Employer Status for trainee development and a recognised employer for continuing professional development; an Institute of Chartered Accountants in England and Wales (ICAEW) Training Employer, and the Association of Accounting Technicians (AAT) Accredited Employer. All four awards reflect the work that has been taking place to develop the support and opportunities available to our Finance staff in pursuit of their professional qualifications and further development.

HQN ‘Resident’s challenge’

Sanctuary has passed the Housing Quality Network (HQN) ‘Resident’s challenge’. This is an assessment, developed by HQN, of the effectiveness of the approach to, and outcome of, resident involvement and scrutiny.

HQN Accredit: Co-regulation

Sanctuary Housing Services was one of the first housing associations in England to successfully achieve HQN Accredit: Co-regulation, which assesses how well Sanctuary, as a landlord, has grasped all the opportunities and met all the challenges of co-regulation. Successful accreditation is a visible sign of excellence and achievement.

City and Guilds logo. ILM logoSQA logo

City & Guilds, Institute of Leadership and Management, and Scottish Qualifications Authority

Sanctuary is approved by City & Guilds, the Institute of Leadership and Management and Scottish Qualifications Authority to deliver and certificate nationally recognised qualifications. The Group maintains a low risk status.

BSI OHSAS 18001 logo.

BS OHSAS 18001

Sanctuary Care, Sanctuary Supported Living, Sanctuary Students and Sanctuary365 hold BS OHSAS 18001 – Occupational Health & Safety Management standards accreditation.

Code of Practice Certificate

Sanctuary has been awarded the Code of Practice Certificate by the Centre for Housing and Support.

British Standards Institute

Following extensive audits by the British Standards Institute, the Group’s internal scanning bureaus in Liverpool and Worcester have been certified with BS 10008 for their work in scanning our paper records. The accreditations confirm that the bureaus are able to destroy paper original documents with the electronic versions retaining the same legal weighting as the original.

ISO 9001 Accreditation logo.

ISO 9001

Sanctuary365 has ISO 9001 accreditation which signifies that it has implemented extensive quality assurance processes for facilities, people, training, services and equipment.

ISO 14001 Accreditation logo.

ISO 14001

Sanctuary365 has ISO 14001 accreditation which recognises the efforts made to incorporate environmental considerations into day-to-day operations.

OHSAS 18001, ISO 9001 and ISO 14001

Sanctuary Maintenance holds a combined accreditation to OHSAS 18001 – Occupational Health and Safety, ISO 9001 – Quality Management, and ISO 14001 – Environmental Management.

TEC Services Association Quality Standards Framework

Sanctuary365 is accredited to the TEC Services Association Quality Standards Framework.

Contractor Health & Safety Scheme

Sanctuary Maintenance is an Accredited Contractor of the Contractor Health & Safety Scheme (CHAS), which shows compliance with health and safety processes, organisation and standards.

PCI DSS Compliance logo.

Payment Card Industry Data Security Standard

Sanctuary is compliant with the Payment Card Industry Data Security Standard (PCI DSS).

Skills for Care logo

Skills for Care

Sanctuary Care is a Skills for Care endorsed training provider. This national quality standard recognises the best learning and development in the adult social care sector.

Cyber essentials logo

Cyber Essentials Scheme

Sanctuary Group has achieved accreditation to the Cyber Essentials Scheme. This is a Government-backed, industry-supported scheme that guides businesses in protecting against cyber threats.


CIPP Payroll Assurance Scheme 

Sanctuary is accredited to the CIPP Payroll Assurance Scheme, which is the gold standard for processes and people and the prestigious award to covet in the payroll industry. It consists of two distinct elements, payroll processes and the learning and development of staff within the payroll function.

Considerate Constructors Scheme

Sanctuary Group is a Client Partner of the Considerate Constructors Scheme. All of Sanctuary's new development sites are registered under the scheme.

Safety Schemes in Procurement

Sanctuary Maintenance uses the Safety Schemes in Procurement (SSIP) model to ensure that it properly assesses and regulates the health and safety of contractors.