We are committed to running our business in an ethical and sustainable manner so that our operations have a positive impact on society.

As an organisation that reinvests its profits, known as its surplus, into homes and services, we aim to create social value across all of our operations by managing our social, environmental and economic impact. This means investing in communities, delivering value for money for our stakeholders and creating local employment opportunities.

Community investment

We know that building strong communities is as important as providing a home. Sanctuary works to support local people and community groups in England and Scotland to develop the services and facilities essential to creating thriving neighbourhoods. We do this by:

  • investing in the delivery of community-led programmes, projects and facilities which address the needs of our customers; and

  • working in partnership to develop the capacity of communities to deliver and manage community-led projects.

We have a rigorous approach in place to measure the difference our investments make. This helps us to gain a deeper understanding of the impact of the challenges faced by our customers such as welfare reform, unemployment, crime and isolation and identify best practice to address them.

Our community investment key highlights 2015/2016

  • Invested £1.55 million including funding, staff time, gifts in kind and management costs
  • Worked with 85,395 people including older people, homeless people, people with mental health issues and disabilities, young people not in employment, education or training and children
  • Created and delivered 606 community initiatives
  • Supported 312 community groups
  • 1,578 individuals supported through projects which help tackle worklessness and promote access to employment
  • 135 people supported into work
  • 838 people supported through projects which aim to reduce isolation
  • 744 people were able to access technology