We are committed to running our business in an ethical and sustainable manner so that our operations have a positive impact on society.

As an organisation that reinvests its profits, known as its surplus, into homes and services, we aim to create social value across all of our operations by managing our social, environmental and economic impact. This means investing in communities, delivering value for money for our stakeholders and creating local employment opportunities.

Community investment

We know that building strong communities is as important as providing a home. Sanctuary works to support local people and community groups in England and Scotland to develop the services and facilities essential to creating thriving neighbourhoods. We do this by:

  • investing in the delivery of community-led programmes, projects and facilities which address the needs of our customers; and

  • working in partnership to develop the capacity of communities to deliver and manage community-led projects.

We have a rigorous approach in place to measure the difference our investments make. This helps us to gain a deeper understanding of the impact of the challenges faced by our customers such as welfare reform, unemployment, crime and isolation and identify best practice to address them.

Our community investment key highlights 2016/2017

  • Invested £1.51 million in communities
  • 390 community initiatives supported in partnership with 258 community groups
  • 61,690 people benefited
  • 13,219 people took part in healthy activities
  • 7,638 people gained an increased sense of belonging to their neighbourhood
  • 4,144 people developed a new skill
  • 427 people increased their employability
  • 66 people moved into work
  • 1,880 people were supported to reduce financial exclusion
  • £88,071 worth of debt was reduced
  • 491 people were actively engaged in improving spaces or places
  • 108 green spaces were improved
  • 256 people were supported to access technology