A picture of Jason's story

Jason Smith – housing apprentice

After more than a decade working in the taxi industry, Jason applied for an apprenticeship with Sanctuary looking for the opportunity to steer his career in a different direction.

And having started his housing apprenticeship in January 2018, aged 35, he has no doubts he made exactly the right decision.

He explained: “I was in the taxi industry for 13 years, ranging from driving to booking duties and mainly working evenings and nights.

“I was looking to ‘reboot’ my career and move in a completely different direction and understood this meant starting from a training position.”

Based in Torbay, Jason’s role sees him working in the local housing team to ensure we are providing the best possible service to our residents.

He said: “I enjoy the hands-on aspect of the role. I have a great variety of work and learning activities and spend lots of time out of the office meeting our tenants and other staff.

“The best part of the role for me is being able to help our tenants. Whether it’s processing an application for housing or attending a new tenancy sign-up, it’s very rewarding to know I am helping to make a positive difference for people.”

Jason has progressed so well in his apprenticeship that he has also been appointed to a housing officer role on a temporary basis, while the post-holder is on maternity leave.

“I was blown away to be offered such an amazing opportunity and it goes to show what can be achieved by working hard and applying yourself in the role,” he said.

After completing his apprenticeship, Jason is hoping to secure a permanent role as a housing officer with Sanctuary.

He said: “I would recommend an apprenticeship to anybody, whether you are starting out or looking to change career and start again while still earning.

“I have learned so much from working with experienced team members and have been supported every step of the way to grow in the role and take on new duties.”