A picture of Matthew's story

After applying for around 600 jobs, mostly apprenticeships, Matthew couldn’t believe it when he was finally offered an apprenticeship with Sanctuary Group.

Having completed his Level 1 and 2 Diploma in IT at the Heart of Worcestershire College in 2012, Matthew knew that he wanted to focus on developing his career in administration.

Studying for a NOCN Level 1 Award in Employability and a NCFE Level 1 Award in Workskills at the College required him to do a supported internship in administration. For this, he worked at Worcester CAB and Worcester Housing and Benefits Advice Centre (WHABAC) as an admin assistant for four days a week over six months.

It was when he completed this internship that his job hunting struggle began.

“Applying for jobs could be quite disheartening, particularly when I heard nothing back, so volunteering helped keep me busy and gave me some time out of the house away from applications. It was also great to keep my skills going.”

After applying for the Business Administration apprenticeship with Sanctuary through the National Apprenticeship website, Matt was offered a job to work in the Group’s Community Investment team. He supported on the rollout of a national sport programme, which entailed a range of admin tasks, from data inputting and making payments to booking travel and providing support to colleagues in key neighbourhoods.

Still an apprentice, Matthew is currently doing his BTEC Level 3 Diploma in Business Administration while working as a Service Assistant in Payroll. This involves processing email requests and inputting timesheets, sickness, overtime, holiday and return to work forms onto SAP. He has also been involved in sending out payslips to the managers of Sanctuary Care homes.

Since starting at Sanctuary in May 2016, Matthew says he has learnt so much about himself and really developed.

“My confidence and self-esteem have really improved and I look to aim further now with my career.

“Sanctuary’s apprenticeship scheme is a great initiative and has given me the chance to work in an office-based environment and develop my skills in administration.

“I would highly recommend an apprenticeship to anyone who wants to enhance their skills and develop their knowledge in a particular area.”