We recognise that the climate emergency is the issue of our era. We also accept that as a large employer, developer of new houses, and landlord to more than 100,000 properties, we have a significant impact on the environment.

We are committed to reducing our environmental impact and behaving sustainably for the benefit of our customers, the communities in which we operate, and the planet on which we live.

In our Environmental Statement we detail the things we are doing to reduce our carbon footprint.

Download our Environmental Statement (PDF 41KB)

We have a responsibility to ensure our tenants live in warm homes that are cost effective to heat; reducing levels of fuel poverty and increasing quality of life for residents. The UK Government’s Fuel Poverty Strategy aims to ensure that all fuel poor homes reach a minimum energy standard of Standard Assessment Protocol (SAP) Band C by 2030. We are committed to meeting this target by installing loft and wall insulation, solar panels, air source heat pumps, and other energy efficiency measures. Our Energy Management team continuously monitors energy consumption and we will continue to target property reinvestment at inefficient homes.

We aim to develop sustainable homes that are fit for purpose, adhering to environmental standards and ensuring that our environmental impact during and after construction is minimised. With a commitment to innovation and environmentally friendly features in design, we investigate the latest building techniques to reduce our environmental impact. These include smart technology to reduce energy costs and incorporating the Future Homes Standard into design practice to ensure government standards are delivered.

We recognise that the environment and public space play a key role within the communities in which our tenants live. As such, we work closely with individuals and community groups to ensure that the built environment where people live is welcoming and safe, and that people are engaged with their surroundings. We will continue to offer funding for communities and local groups to develop community gardens, green spaces, and other community benefit projects that help to create inviting spaces for people to live and encourage local engagement with the environment.

Case study: Ellerslie Road, Glasgow


Ellerslie Road in Glasgow is one of Scotland’s most innovative housing projects, having been constructed entirely using Cross Laminated Timber (CLT). As Scotland’s tallest timber building, it is an example of innovative design to improve construction practice and demonstrates how new materials and techniques can assist in improving efficiency and sustainability.

The construction phase benefited from the use of CLT, in terms of reduced erection/construction time, reduced material wastage, inherent air tightness, and thermal properties.

Residents benefit from the use of solar photovoltaic panels, which have been installed on the building’s roof, resulting in long-term savings on their energy bills.

Case study: Green initiatives, Chester

Sanctuary worked with the Royal Society for the Protection of Birds (RSPB) Chester Group to install nesting boxes for swifts at its new developments across Chester. The wooden boxes, which have been made by staff and volunteers at Blacon Adventure Playground, were fitted to new homes off Western Avenue, in Blacon, and apartments in nearby Saughall.

Roger Nutter, a volunteer with the RSPB Chester Group, said: “We are trying to reverse the big decline in nesting swifts over the last 20 years. Two of the reasons this has happened is because of a decline in flying insects, their primary food source, and the redevelopment of homes where they nest. If we take that away swifts become really distressed and some can even kill themselves trying to get into a roof space. Putting in artificial nest sites has proven to work – either by including a swift ‘brick’ in the property or putting a box up.”

Case study: Nitshill, Glasgow

Two of our properties in the Nitshill area of Glasgow have achieved the top energy efficiency rating in Scotland. The homes have been built to the Passivhaus standard, the highest level achievable under Scottish Building Standards.

Residents in Passivhaus homes don’t need to rely on renewable technologies, such as heat pumps, and are expected to benefit from significantly reduced energy bills and improved internal air quality.

There are also two silver, four gold, and two platinum standard houses on the development, which meet various energy efficiency criteria; including the use of insulated window and door frames, heat recovery, and solar thermal hot water systems.

Case study: Craigbank, Glasgow

Our new-build residential development at Craigbank, Glasgow, included 10 mid-market rent properties, which were used as an energy efficiency housing pilot project.

The pilot houses have a range of technologies including: a flue gas heat recovery system, decentralised mechanical extract ventilation, air source heat pump, mechanical extract ventilation with heat recovery, heat battery technology, and photovoltaic panels.

Case study: Anderston, Glasgow

Our award-winning £60 million regeneration project in Anderston, Glasgow, has provided 540 new high-quality, sustainable homes.

The use of an ‘iQ’ panelised timber frame system and solar photovoltaic panels will lead to long-term energy savings for residents.

We worked with local artists and schools throughout the project. Primary school children had their hand prints scanned and converted onto tiles in Phase 1. While a mural of Anderston, created by all three local primary schools, is displayed on Phase 3.