20 November 2020
A picture of The Charter for Social Housing Residents

Craig Moule, Sanctuary Group Chief Executive, reflects on the Social Housing White Paper:

I will never forget 14 June 2017. The fire at Grenfell Tower shook everyone in the social housing sector and the country. It was absolutely right that as a sector, we looked at how we could ensure it would never happen again.

I welcome the Government’s A Charter for Social Housing Residents, released on Tuesday (17 November 2020), which attends to that subject. It forms a key milestone in our journey to ensure residents are listened to, that they have confidence in our performance and above all, that they are treated with respect.

If we are serious about listening to residents, we need to be open to all calls for new tenure types. For that reason, I am supportive of the Right to Shared Ownership. I recognise that residents should have a choice about the tenure that works for them and their circumstances, and I am keen to work with Government to ensure this policy works in best way for individuals and communities.

I welcome the expansion of powers of the Regulator of Social Housing to encompass consumer as well as economic regulation. Good regulation is, and has always been, vital to ensuring high performance is maintained and that residents, stakeholders and investors have confidence in our organisation.

Working in partnership with Government, stakeholders and our peers in the sector is key to ensuring social housing residents are placed at the centre of all we do.