Sanctuary on social media: Expectations and presences
To help you be sure you really are talking to us on social media, and let you know what you can expect from us and what we expect from you, we have compiled a list of all of our official social media accounts below.
What you can expect from us:
We strive to provide useful, relevant news and information that adds to the online conversation and encourages dialogue with the online community.
We strive to respond to as many relevant questions and comments as possible, but we reserve the right to use our judgment in selecting the messages we respond to. (Please read ‘what do we expect from you?’ to understand the types of posts we will not respond to.)
We monitor our social media accounts between 9am and 5pm Monday – Friday. During these times we will reply as soon as possible. Customer service enquiries on Sanctuary Housing Twitter and Facebook are monitored between 8am and 8pm Monday – Friday.
Following or liking a social media account or including an account in a list does not constitute an endorsement; the same applies to sharing, re-tweeting or re-posting messages or marking them as “favourites".
