Sanctuary Group is a housing and care provider. We were set up in 1969 to deliver housing and care to those who need it most, and that original purpose still guides us today. 

We are a registered, exempt charity, which means instead of returning a profit to shareholders, every penny we make must be used to improve homes and services, and build new social housing. We are a housing association; which means we provide affordable, social housing for some of the poorest people in society. We own and manage over 100,000 homes and to help tackle the UK’s housing crisis, we are building 30,000 new homes by 2026.

Around two-thirds of these are social housing, that is homes for rent at below market levels or homes to part-rent and part-buy, which have been subsidised by the Government. The remaining 10,000 homes will be sold on the private market through Beech Grove Homes, and the surplus that we generate will be ploughed back into social housing.

As well as generating revenue through development, we have several other commercial business streams including around 70 care homes managed by Sanctuary Care, specialist and supported housing through Sanctuary Supported Living, our Sanctuary Students university accommodation and a telecare service called Sanctuary365. These business streams provide us with a surplus that helps us meet our charitable objectives and are at the core of why we exist: to ensure no-one is homeless and that everyone receives the care they need.

In 2015/2016, our turnover was £669 million and we expect to turnover £1 billion by 2020. Our 12,000 employees are motivated by our mission; and every day embody our shared values of ambition, diversity, integrity, quality and sustainability.

In June 2017, Sanctuary Group completed a deal to purchase Embrace Group Limited, including its 35 care homes and a supported living scheme.

The Embrace care homes are largely in Scotland and the North East, which fits neatly with Sanctuary’s existing portfolio of 68 homes. The expansion north of the border means Sanctuary will establish a significant care presence where it already has substantial housing, development, maintenance and student operations.

Our mission

Our mission is to remain a market leader in the provision of high-quality housing, nursing and residential care, and community services.

When we were established in 1969, charitable objectives were written into our Rules and since that day our purpose has not changed – we are here to provide housing and services for people on low incomes, those in need of additional care and support, and the elderly.

We believe no-one should be homeless. Everyone should have a decent home that they can afford and that meets their needs and circumstances.

We believe care should be accessible to all who need it and should be delivered with dignity, respect and, above all, kindness.

Our values

Our values describe what we stand for. They were developed by our staff and Board members and set out what is important to us. In all that we do and every decision we make, we use our values to guide us. We hold ourselves to these values and we ask that our customers, clients and stakeholders challenge us to always act with these values in mind.

Sanctuary Group Our values.

Download Our values chart (PDF 871KB)

 

Our operations

Sanctuary has a number of operations which successfully provide a diverse range of services across a group structure.

Read more about our operations

Corporate social responsibility

Sanctuary aims to create social value across all of its operations. Below are some of our community investment highlights from 2016/2017:

Invested in communities:
£1.51 million
People benefitted:
61,690
Community initiatives created and delivered:
390
People taking part in healthy activities:
13,219 
People supported to reduce financial exclusion:
1,880
People developing new skills:
4,144
Green spaces improved:
108
People we supported to access technology:
256